Terms of service

Terms of Service

Overview

This website is operated by Gaunidhi Organic. Throughout the site, the terms “we,” “us,” and “our” refer to Gaunidhi Organic.

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, policies, and notices referenced on our website.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree with these terms, you should not use our website or purchase products from us.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You may not use our products, website, or services for any unlawful or unauthorized purpose. You must not attempt to introduce viruses, malicious code, or other harmful material into our website.

2. Products & Product Information

Gaunidhi Organic offers products that may include natural, organic, traditional, Panchgavya, Gomay-based, personal-care, household, wellness, religious, decorative, and related products.

We make reasonable efforts to display product descriptions, photographs, colours, ingredients, quantities, and other information as accurately as possible.

Because some of our products contain natural materials or may be handcrafted, colour, texture, fragrance, appearance, shape, size, or finish may vary slightly from product to product. Such natural variations do not necessarily constitute a product defect.

Product packaging, labels, ingredients, designs, or specifications may also be updated from time to time.

3. Health & Wellness Information

Information provided on our website about traditional, Ayurvedic-inspired, herbal, natural, Panchgavya, personal-care, or wellness products is provided for general product-information purposes.

Unless expressly stated and legally authorized otherwise, such information should not be considered medical advice or a substitute for diagnosis, treatment, or advice from a qualified healthcare professional.

Always read the product label and usage instructions before use. Customers who are pregnant or breastfeeding, have allergies or existing medical conditions, take medication, or are purchasing a product for a child should seek appropriate professional advice when necessary.

4. Prices

All product prices displayed on our website are subject to change without prior notice.

Applicable taxes, shipping charges, delivery charges, or other fees may be calculated and displayed during checkout where applicable.

We reserve the right to correct pricing errors or inaccuracies. If an incorrect price materially affects an order already placed, we may contact you before fulfilling the order.

5. Orders

Placing an order does not necessarily guarantee acceptance of that order.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases involving:

Suspected fraudulent or unauthorized transactions
Incorrect product or pricing information
Product unavailability
Incorrect or incomplete delivery information
Unusually large quantities intended for unauthorized resale
Other circumstances that prevent us from fulfilling the order

If payment has already been collected for an order that we cancel, any applicable refund will be processed according to our refund practices and the original payment method, where possible.

6. Payments

Customers agree to provide current, complete, and accurate billing, payment, and contact information when placing an order.

Payments may be processed through Shopify and/or third-party payment service providers. Your use of those payment methods may also be subject to the respective provider's terms and conditions.

We do not guarantee that every payment method will always be available.

7. Shipping & Delivery

Orders are processed and delivered according to our Shipping Policy.

Delivery estimates are provided in good faith but may be affected by courier operations, weather, public holidays, incorrect addresses, remote locations, regulatory restrictions, natural events, or circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact details when placing an order.

8. Returns, Replacements & Refunds

Returns, replacements, cancellations, and refunds are governed by our applicable Return/Refund Policy.

Please review that policy before placing your order, particularly for products that may be consumable, personal-care, hygiene-related, perishable, customized, religious, or otherwise subject to return restrictions.

9. Product Use

Customers are responsible for reading and following all instructions, warnings, storage directions, ingredient information, and precautions provided with a product.

Products should only be used for their intended purpose and according to the directions provided on the product packaging or website.

Discontinue use of a personal-care or wellness product if you experience an unexpected adverse reaction and seek appropriate professional advice where necessary.

10. Accuracy of Website Information

We make reasonable efforts to ensure that information on our website is accurate and current. However, occasional typographical errors, inaccuracies, or omissions may occur.

We reserve the right to correct errors, update information, or make changes to product descriptions, pricing, availability, promotions, shipping information, and other website content where appropriate.

11. Intellectual Property

Unless otherwise stated, the content available through the Gaunidhi Organic website—including our brand name, logos, graphics, product photographs, text, designs, and original website content—is owned by or licensed to Gaunidhi Organic and is protected by applicable intellectual-property laws.

You may not reproduce, distribute, commercially exploit, modify, or use our protected content without appropriate authorization.

12. Third-Party Services & Links

Our website may use or contain links to third-party services, including payment processors, delivery providers, social-media platforms, applications, and other websites.

Third-party services operate according to their own terms and privacy practices. Gaunidhi Organic is not responsible for third-party websites or services except to the extent required by applicable law.

13. Prohibited Uses

You must not use our website:

For unlawful or fraudulent activities
To violate applicable laws or regulations
To infringe intellectual-property rights
To transmit viruses, malware, or malicious code
To collect or misuse another person's personal information unlawfully
To interfere with the security or operation of the website
To attempt unauthorized access to our systems or accounts

We may restrict access to our services where misuse or unlawful activity is reasonably suspected.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Gaunidhi Organic will not be responsible for indirect, incidental, special, or consequential losses arising from use of our website or products where such liability may lawfully be excluded.

Nothing in these Terms of Service excludes or limits any rights or remedies that cannot legally be excluded under applicable consumer-protection or other laws.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Gaunidhi Organic harmless from claims, losses, or expenses arising from your unlawful misuse of our website, violation of these Terms of Service, or infringement of third-party rights.

16. Privacy

Your submission and use of personal information through our store are governed by our Privacy Policy.

Our online store is hosted using Shopify, and certain information may be processed by Shopify and other service providers as necessary to operate our store, process transactions, and provide related services.

17. Changes to These Terms

We may update or modify these Terms of Service from time to time to reflect changes to our business, website, products, services, or applicable requirements.

The latest version published on our website will apply from its stated effective date. Your continued use of the website after changes become effective constitutes acceptance of the revised terms to the extent permitted by applicable law.

18. Governing Law

These Terms of Service and transactions with Gaunidhi Organic are governed by the applicable laws of India, subject to any mandatory consumer-protection rights or jurisdictional requirements that apply to the customer.

19. Contact Information

Questions regarding these Terms of Service, products, orders, or other store-related matters can be directed to Gaunidhi Organic using the contact information published on our website.

Gaunidhi Organic
India

Please refer to our Contact Information page for our current customer-support email, telephone number, and business address.

Last Updated: August 26, 2026